top of page

CONTACT US

For general inquiries and further information, please contact us:

Tel: 270-436-LAKE (5253)

Email: kentuckylakeglamping@gmail.com

45 Riverside Road

New Concord, KY 42076

  • What are your check-in and check-out times?
    Check in is after 3:00 pm central time Check out is before 10:00 am central time
  • Is early check-in available?
    Early check-in is available upon request. please contact us to check availability. additional fee of $25
  • Is late check-out available?
    Late check out is available upon request. please contact us for availability. additional fee of $25
  • What is your cancellation policy?
    Kentucky Lake Glamping values every guest and reservation, if something changes with your travel plans and you must cancel your reservations, you must give us a call. Emails or voice messages will not suffice for a cancelation. We do not give credit or refunds for bad weather, the fun continues rain or shine. Our cancelation policy varies depending on the amount of notice given for the reservation dates. If you would like to change the dates of your reservation, we will be able to do this one time as a courtesy, depending on avaliability and it must be done 14 days prior to your arrival date.
  • What is your refund policy?
    For a full refund you must cancel 2 weeks prior to your arrival date, minus a $25.00 administration fee. Canceling after two weeks of your arrival date your full reservation amount will be forfeited. No prorating or refunds for early depatures.
  • What is your pet policy?
    We have three pet friendly options, The Driftwood, The Regency and the Sundrop. · Dogs only. No other pets allowed. · There is a $50 flat fee for one pet and a $75 flat fee for two pets. No more than two pets per reservation. · Dogs are only allowed in our pet friendly rentals, no exceptions. We appreciate your understanding · Dogs must be on a leash at all times. It must be no longer than 6 feet long. · Dogs can never be left alone inside your rental, not even in a crate. · Please pick up your dogs’ waste. · Good behavior is required. Dogs of any breed that are hostile or aggressive will be asked to leave the campground, along with their owners. · Remember manners. Constant barking bothers other campers. If your pet is too vocal, you'll need to find other accommodations. · Pets are only allowed on the patio at the camp store.
  • How old do you have to be to book a glampsite?
    You must be at least 21 years old to book.
  • Are there ADA trailers available?
    We currently do not have any ADA rentals, however that is in our plans to add to the property in the near future.
  • Do the trailers have heating and air?
    Yes, all glampers do have air conditioning and space heaters
  • Do all sites have water?
    Yes, all sites have a working sink.
  • Do all of your campsites have WIFI?
    Yes, all of our glampers have wifi and televisions.
  • Do the Glampers have coffee pots?
    Yes, all units have a Keurig and we also provide k-cups during your stay.
  • Can we bring our own canopies and umbrellas?
    Each of our rental units have umbrellas or awnings for shade. You are welcome to bring a canopy to use at your rental site, but we ask that you do not use them on the beach or anywhere else on the property.
  • Do you have any smoking trailers?
    We do not allow smoking in any of our rentals. We ask that if you smoke, you bring your own tray to put ashes and butts in.
  • What does each campsite have?
    Each site with our rentals have a charcoal grill (charcoal not provided), picnic table, and adirondak chairs around the firepit. If you are bringing your own camper the RV sites have picnic tables and fire rings.
  • What do I need to bring with me?
    All you will need to bring is personal items, food and drinks, and a good time!
  • What are the store and cafe hours?
    April 1st- October 31st 9:00am-8:00pm daily November 1st- December 23rd 11:00am-7:00pm, closed on Tuesdays. December 24th- January 31st- CLOSED February 1st- March 31st 11:00am-7:00pm, closed on Tuesdays.
  • Do you have additional bathroom facilities?
    Some glampers have private bathrooms; however, we do have bathroom facilities with toilets and showers on our campsite as well.
  • Are you allowed to park at your campsite?
    Yes, each of the sites can accommodate up to two vehicles.
  • Do you sell firewood and ice?
    Yes, Firewood is $5.00/bundle. If you get 3 bundles you get a free firestarter We sell 8lb bags of ice for $2.50/bag
  • Do you sell food and drinks?
    Yes. Our camp store is fully stocked with packaged foods, drinks, camping essentials, and more. Also, We have a small café where we sell fresh made pizza, sweet snacks and drinks.
  • Do you sell alcohol on your property?
    No, we are located in a Calloway County, which is a dry county, so we do not sell alcohol on our property. We are located about 25 minutes from Murray, KY and about 30 minutes from Paris, TN where you can purchase alcohol.
  • Do you have anywhere to charge EVs?
    We do not have a designated charging station for electric vehicles. However, we do have 30 Amp hook ups at each site. Due to the added electrical usage, we do charge a $20.00 charging fee. This is a one time fee for your stay. We also like to inform guests that Kentucky Lake Glamping is not responsible or liable for any damages that may occur to the vehicle while charging and that the owner of the electric vehicle will be held responsible for any damage to Kentucky Lake Glamping Property. Our Pedestals were not designed to support EVs so we don't want to be held responsible for any damages that may occur.
bottom of page