Question 1

What are your check-in and check-out times?

Accepted Answer

Check in is after 3:00 pm central time
Check out is before 10:00 am central time

Question 2

Is early check-in available?

Accepted Answer

Early check-in is available upon request. Please contact us to check availability—additional fee of $25.

Question 3

Is late check-out available?

Accepted Answer

Late check out is available upon request. please contact us for availability. additional fee of $25

Question 4

What is your cancellation policy?

Accepted Answer

Kentucky Lake Glamping values every guest and reservation, if something changes with your travel plans and you must cancel your reservations, you must call us. Emails or voice messages will not suffice for a cancellation. 
We do not give credit or refunds for bad weather, the fun continues rain or shine. Our cancellation policy varies depending on the amount of notice given for the reservation dates. 
If you would like to change the dates of your reservation, we will be able to do this one time as a courtesy, depending on availability. It must be done 14 days prior to your arrival date.

Question 5

What is your refund policy?

Accepted Answer

For a full refund you must cancel 2 weeks prior to your arrival date, minus a $25.00 administration fee. 
Canceling after two weeks of your arrival date your full reservation amount will be forfeited.
No prorating or refunds for early depatures.

Question 6

What is your pet policy?

Accepted Answer

We have pet-friendly options, The Driftwood, The Regency, The Reel Nauti, Wildcat, Gull House, and the Sundrop.

·       Dogs only. No other pets allowed.
·       There is a $50 flat fee for one pet and a $75 flat fee for two pets. No more than two pets per reservation. 
·       Dogs are only allowed in our pet friendly rentals, no exceptions. We appreciate your understanding
·       Dogs must be on a leash at all times. It must be no longer than 6 feet long.
·       Dogs can never be left alone inside your rental, not even in a crate.
·       Please pick up your dogs’ waste.
·       Good behavior is required. Dogs of any breed that are hostile or aggressive will be asked to leave the campground, along with their owners.
·       Remember manners. Constant barking bothers other campers. If your pet is too vocal, you must find other accommodations.
·       Pets are only allowed on the patio at the camp store.

Question 7

How old do you have to be to book a glampsite?

Accepted Answer

You must be at least 21 years old to book.

Question 8

Are there ADA trailers available?

Accepted Answer

Our Lakeview Dome is ADA compliant.

Question 9

Do the trailers have heating and air?

Accepted Answer

Yes, all glampers do have air conditioning and space heaters.

Question 10

Do all sites have water?

Accepted Answer

Yes, all sites have a working sink.

Question 11

Do all of your campsites have WIFI?

Accepted Answer

Yes, all of our glampers have wifi and televisions.

Question 12

Do the Glampers have coffee pots?

Accepted Answer

Yes, all units have a Keurig and we also provide k-cups during your stay.

Question 13

Can we bring our own canopies and umbrellas?

Accepted Answer

Each of our rental units have umbrellas or awnings for shade. You are welcome to bring a canopy to use at your rental site, but we ask that you do not use them on the beach or anywhere else on the property.

Question 14

Do you have any smoking trailers?

Accepted Answer

We do not allow smoking in any of our rentals. We ask that if you smoke, you bring your own tray to put ashes and butts in. You must be at least 10 feet from doors, windows or ventilation systems of a public building when smoking.

Question 15

What does each campsite have?

Accepted Answer

Each site with our rentals have a charcoal grill (charcoal not provided), picnic table, and adirondak chairs around the firepit. 
If you are bringing your own camper the RV sites have picnic tables and fire rings.

Question 16

What do I need to bring with me?

Accepted Answer

All you will need to bring is personal items, food and drinks, and a good time!

Question 17

What are the store and cafe hours?

Accepted Answer

April 1st- October 31st  9:00am-8:00pm daily
November 1st- December 23rd 11:00am-7:00pm, closed on Tuesdays.
December 24th- January 31st- CLOSED 
February 1st- March 31st  11:00am-7:00pm, closed on Tuesdays.

Question 18

Do you have additional bathroom facilities?

Accepted Answer

Some glampers have private bathrooms; however, we do have bathroom facilities with toilets and showers on our campsite as well.

Question 19

Are you allowed to park at your campsite?

Accepted Answer

Yes, each of the sites can accommodate up to two vehicles.

Question 20

Do you sell firewood and ice?

Accepted Answer

Yes, Firewood is $5.00/bundle. If you get 3 bundles you get a free firestarter
We sell 8lb bags of ice for $2.50/bag

Question 21

Do you sell food and drinks?

Accepted Answer

Our camp store is well-stocked with a variety of packaged snacks, beverages, and outdoor essentials to meet your needs. For dining, the Glamping Café offers a delicious selection of pizzas, sandwiches, chicken wings, and more.
 To explore our full offerings, please click “View Café Menu” at the top of the page.

Question 22

Do you sell alcohol on your property?

Accepted Answer

No, we are located in a Calloway County, which is a dry county, so we do not sell alcohol on our property. 
We are located about 25 minutes from Murray, KY and about 30 minutes from Paris, TN where you can purchase alcohol.

Question 23

Do you have anywhere to charge EVs?

Accepted Answer

We do not have a designated charging station for electric vehicles. However, we do have 30 Amp hook ups at each site. Due to the added electrical usage, we do charge a $20.00 charging fee. This is a one time fee for your stay. We also like to inform guests that Kentucky Lake Glamping is not responsible or liable for any damages that may occur to the vehicle while charging and that the owner of the electric vehicle will be held responsible for any damage to Kentucky Lake Glamping Property. Our Pedestals were not designed to support EVs so we don't want to be held responsible for any damages that may occur.

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